Return & Refund Policy

Thank you for shopping with NAKED. Your satisfaction is our top priority.

Returns

We accept returns within 30 calendar days from the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned with the original packaging.

Non-Returnable Items

The following products are not eligible for return:

• Gift cards
• Personalized or customized products
• Final sale or clearance items

Return Process

To initiate a return, please contact us at tetthumaymoi54329@gmail.com. Customers are responsible for all return shipping costs except when the item received is defective, damaged, or incorrect.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed back to the original payment method within 5 to 7 business days. Please note that the refund processing time may vary depending on your payment provider.

Order Processing & Shipping Times

Orders are usually processed within 1-2 business days. Shipping typically takes 5-10 business days.

Order Cancellations

Orders can be cancelled within 24 hours of placement. To cancel, please contact us promptly at tetthumaymoi54329@gmail.com.

Shipping Fees

Shipping fees are calculated and displayed at checkout.